4r77's Privacy Policy

1.1 Purpose of This Policy

4r77 is an online betting and casino platform that provides services to users in Bangladesh. We place the highest importance on the privacy of our users' personal information. Through this privacy policy, we want to explain what types of information we collect, why we collect it, how we use it, and how secure your information is.

By using our website or services, you will be considered to have given your consent to this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

1.2 Key Definitions

The meanings of some important terms used in this policy are given below:

• "Personal Information" — Any information that can directly or indirectly identify you.
• "Processing" — Any activity involving the collection, storage, use, transfer, or deletion of information.
• "Third Party" — Any person or organisation other than 4r77.
• "User" — Any registered or unregistered visitor to the 4r77 platform.
• "Service" — The 4r77 website, application, and all related operations.

2.1 Identity Information

When you open an account with 4r77 or use our services, we may collect the following information:

• Full name and username
• Date of birth (for age verification — users must be 21 years of age or older)
• Email address
• Mobile number
• Current address and country
• National ID or passport number (if required for KYC verification)

2.2 Financial Information

To process transactions, we handle the following financial information:

• bKash, Nagad, Rocket, or Upay mobile wallet number
• Transaction history — deposit and withdrawal amounts and dates
• Betting and gaming activity records
• Bonus and promotion usage history

We do not directly collect or store full card numbers or banking credentials. All payment processing is completed through SSL encryption.

2.3 Technical & Automated Information

When you visit our platform, the following technical information may be collected automatically:

• IP address and general device location
• Browser type and version
• Operating system
• Visit time, date, and session duration
• Cookies and local storage data
• Referring page or site information

4.1 Service Provider Partners

We work with certain trusted third parties to operate our services. These partners only have access to the information necessary to carry out their tasks and are required to comply with our privacy standards. These partners may include:

• Payment processing companies (technical service providers for bKash, Nagad, Rocket, Upay)
• Identity verification service providers
• Data storage and cloud service providers
• Analytics and technology service providers

4.2 Legal Requirements

We may disclose information when legally required to do so in the following circumstances:

• In accordance with a valid order or summons from a competent court
• Upon a valid request from a government investigating authority
• When required for the investigation of money laundering or financial fraud
• To prevent an immediate threat to life or property

In the case of such disclosures, we will always aim to share only the minimum necessary information and, where legally permitted, will notify you.

4.3 What We Never Do

• Your personal information is never sold to third parties for marketing purposes.
• Your information is not shared with unrelated third parties without your consent.
• Your information is not transferred to any other gaming or betting company.

5.1 Types of Cookies

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, please note that disabling essential cookies may cause some important platform functions to not work properly. Most modern browsers offer settings to manage cookies, such as:

• The ability to block specific types of cookies
• An option to delete existing cookies
• A way to receive a notification before new cookies are set

6.1 Security Measures

We use industry-standard security technologies to protect your information:

• SSL/TLS Encryption: All data transmissions on our site are completed through encrypted channels.
• Data Encryption: Sensitive information stored on our systems is kept in an encrypted state.
• Access Controls: Only authorised staff have access to specific information.
• Regular Security Reviews: Our systems undergo regular security audits.
• Firewall & Intrusion Detection: Advanced technologies are used to prevent unauthorised access.

6.2 Data Retention Period

We retain your information only for as long as necessary, after which it is securely deleted or anonymised. General guidelines are as follows:

• Active account information — retained for as long as the account remains active.
• Financial transaction records — retained in accordance with applicable legal obligations.
• Upon account closure — information is deleted after regulatory requirements have been met.
• In disputed matters — relevant information may be retained until the matter is resolved.

6.3 Security Breach Situations

If a data breach occurs that may create a high risk to your rights and freedoms, we will notify you and the relevant authorities without undue delay. The notification will include the nature of the breach, the possible consequences, and the remedial steps we are taking.

8.1 Protection of Minors

The 4r77 platform is for users aged 21 and above only. We do not knowingly collect personal information from minors. If we become aware that a minor is using our platform or that we hold their information, we will close that account and securely delete all related data. If you believe a minor is using our platform, please notify us immediately.

8.2 International Transfer of Data

To provide our services, your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that transferred data receives the same standard of protection described in this policy. We only transfer data to countries or organisations that are able to ensure adequate data protection measures.

8.3 Responsible Gaming & Data

To ensure responsible gaming, we monitor certain specific information, such as betting patterns and amounts. This information is used for user protection and to provide the option of self-exclusion or setting limits on the account. For more details, please visit our Responsible Gaming page.

9.1 Policy Change Process

We reserve the right to change this privacy policy at any time. If a significant change is made:

• The "Last Updated" date at the top of this page will be changed.
• A notification will be sent to your registered email for important changes.
• You may be informed of the new policy upon logging in to the platform.

Continued use of our platform after any changes will be taken to mean that you have agreed to the revised policy. We therefore recommend reviewing this policy regularly.

9.2 Related Policies & Documents

This privacy policy is linked to our other documents. For more information, see:

• Terms & Conditions — General terms of service use
• Responsible Gaming — Information on safe and responsible betting
• About Us — Learn more about the 4r77 platform

9.3 Contact Us

If you have any questions, concerns, or data-related requests regarding this privacy policy, please get in touch with us. Our support team provides service in Bengali and English, 24/7.